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How hotsports Handles Your Personal Data

At hotsports, we take the handling of your personal data seriously — what we collect, how we store it, and who can access it is governed by clear…

Data collected only as neededNo third-party sale of your dataEncrypted account storageRight to access your dataContact us to request changes
hotsports How hotsports Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete data we hold about your account, our privacy team is reachable through the channels below.

Live Chat Open the live chat widget inside your hotsports account dashboard to reach our privacy…
Email Send your data request or privacy concern to our dedicated support address.
Help Centre Our help centre hosts a dedicated privacy section where you can find step-by-step instructions…
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

We use a combination of technical and procedural controls to keep your account data secure — from encrypted storage to strict internal access policies.

Encrypted Data Storage

All personal data stored on hotsports servers is encrypted at rest using industry-standard protocols.

Cookie Policy

We use session cookies to keep you logged in and analytical cookies to understand how pages are used.

Account Security Controls

Your account is protected by password hashing and optional two-factor authentication.

Data Retention Schedule

We retain active account data for as long as your account remains open.

Your Right to Request Changes

You can ask us to correct inaccurate data or delete data we no longer need to hold.

Third-Party Data Sharing

We share data with third parties only where necessary — payment processors need transaction details to clear your UPI or…

Privacy Policy Questions Answered

Common questions about how we collect data, what rights you hold over it, and how to exercise those rights are answered below. If your question is not listed here, reach our privacy team through live chat or email.

We collect your name, email address, phone number, and the payment identifiers associated with your UPI, Paytm, or PhonePe transactions. We also retain device and session data to keep your account secure and detect unauthorised access attempts.

Submit a data access request through live chat or our support email, quoting your registered email and account ID. We will compile and send you a summary of the data we hold within fifteen calendar days of receiving your request.

Yes. Once your account is closed, you can request deletion of all data we are not legally required to retain. We will confirm what can be deleted immediately and what must be kept for legal audit periods, then action the deletion within fifteen days.

No. We do not sell or share your personal data with advertisers or marketing networks. Data is passed to payment processors like Paytm or PhonePe only to complete transactions, and to identity verifiers only where verification is legally required.

We use session cookies to maintain your login and analytical cookies to see which pages load well. You can disable non-essential cookies through your browser settings. Turning off session cookies may affect how your account dashboard functions.

After account closure we delete personal profile data promptly. Transaction logs tied to UPI, Paytm, or PhonePe payments are kept only for the minimum period required by applicable law, then removed on our standard quarterly deletion schedule.

Contact our privacy team first via live chat or email — we investigate and respond within fifteen days. If you are not satisfied with our response, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.